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Graybar Supervisor Human Resources Operations in St Louis, Missouri

Make a difference.

Supervise the day-to-day activities supporting Human Resources Operations, including total rewards, recruiting operations, and general administration.

Ensure accurate processes and audit compliance, issue resolution, and employee satisfaction; create and maintain a continuous improvement environment.

This role will be performed fully in the office at our Maryland Heights Location.

In this role you will:

  • Supervise and evaluate the effectiveness of the Human Resources operations team.

  • Distribute workload and resolve escalated issues.

  • Ensure compliance requirements and service level expectations are met by the team.

  • Provide a high level of team support, coach, and mentor team members.

  • Develop employees by effectively measuring performance and engaging team members in developmental activities.

  • Drive onboarding, training, and knowledge transfer of team members.

  • Ensure team provides high customer service levels.

  • Evaluate HR processes; ensure documentation and training materials are accurate and up to date.

  • Identify and implement changes and corrections to system(s); maintain accurate vendor data.

  • Lead and participate in continuous improvement activities and projects for all processes owned by the team.

    What you bring to the table:

  • 5 years’ experience: operations and/or administration experience, including employee and/or vendor support

  • High school diploma or GED

  • Preferred: Four-year degree: Business, Human Resources, Management, or related area

  • Supervisory experience strongly preferred

  • Preferred: Professional in Human Resources (PHR) or Senior Professional Human Resources (SPHR) certification

  • Knowledge of continuous improvement principles

  • Knowledge of performance management and measurement techniques

  • Knowledge of customer service principles and practices

  • Customer service and problem resolution skills

  • Data analysis skills

  • Ability to train and motivate staff and achieve results through others

  • Ability to interact effectively with all levels of employees

  • Ability to handle a large volume and variety of work

  • Ability to handle confidential and sensitive information

    Why should you join Graybar?

    At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

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