Graybar Service Representative Off-Site in Pittsburgh, Pennsylvania
Become a part of the excitement!
Graybar, one of the largest employee-owned companies in North America, has an opening for a Service Rep Off-Site in Pittsburg, PA. As a Service Rep Off-Site, you will be responsible for being a key contact for customers to ensure total satisfaction from monitoring inventory levels to delivering the product on-site.
In this role you will:
Take an active role in selling company products and services, fill customer merchandise requirements, including the counter, use product knowledge to meet customer’s needs and serve as a resource for new or less experienced representatives
Coordinate customer service requests including, but not limited to order entry, pricing, expediting, billing, and order maintenance
Perform all shipping, receiving, and inventory maintenance duties; evaluate inventory requirement/levels, and take steps to maintain correct balance of merchandise
Continuous education of product knowledge through self-study, product training classes, and train new or less experienced representatives
What you bring to the table:
High school diploma or GED required
Minimum of 3 years’ experience required, 4-5 years’ preferred
Customer service skills, interpersonal skills, along with computer skills a must
Able to evaluate products in terms of customer needs
Can perform physical requirements in a warehouse environment including lifting various loads, cutting wire, climbing ladders and staying on the move in various temperatures, depending on the location; must pass pre-employment physical testing
Safely operate warehouse equipment and proper use of PPE
Can perform tasks quickly and accurately
Minimum of 18 years of age required for non-driving roles and minimum of 21 years of age for driving roles
Meet driver’s requirement for roles that will visit customer sites; including valid license issued by state of residence, good driving record, and ability to pass DOT exam if required for vehicle
Why should you join Graybar?
Graybar is a leading North American distributor of electrical, communications and data networking products and a provider of supply chain management and logistics solutions. Come see why Graybar is continually ranked as a top employer across the country.
As an employee-owned company, our employees are the key to our success. We provide comprehensive benefits and opportunities for learning and development. Whether you are just starting your career or have years of experience, you will be proud to work for a thriving company with a solid foundation. Learn more at Graybar.com/careers
This is your chance to grow your career with Graybar. Apply now and find out what’s next for you.
EOE Minorities/Females/Protected Veterans/Disabled
Title: Service Representative Off-Site