Graybar Part Time Benefits Coordinator in Maryland Heights, Missouri
Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a Company that recognizes talent and provides the opportunity for training and development for your career growth.
Maintain and oversee benefits related data and processes. Provide support and assistance to employees, former employees, retirees, surviving dependents, and their legal representatives and peers relating to all Company benefits.
Complete all phases of pension and beneficiary processes including benefit calculations, notification of benefits, commencement of pension payments, and management of documentation.
Assist customer base with plan related issues and requests including but not limited to COBRA, eligibility, claim escalation/resolution, life events, open enrollment, and retirement.
Maintain SAP and other system data as required.
Process invoices and exception reports from vendors; work with IT and Corporate HR to resolve issues; maintain a working relationship with vendor representatives.
Maintain process documentation.
Actively participate in projects, and suggest ideas for Continuous Improvement.
Mentor peers regarding benefits knowledge and service standards.
Participate in Peer to Peer Auditing, e.g., pension calculations.
Other duties as assigned.
Requirements Minimum Job Requirements Minimum of 1 year experience required: Benefit coordination and customer service High school diploma or GED required
Preferred Job Requirements 2-3 years of experience preferred: Prior Company experience Four-year degree preferred
Knowledge, Skills, Abilities Knowledge
Knowledge of the Company's policies and procedures
Knowledge of SAP and HRIS
Knowledge of benefits including pensions
Oral and written communication skills
Customer service skills
Problem solving skills
Microsoft Office Suite skills
Ability to multi-task
Ability to prioritize and meet deadlines
Working Conditions Traditional office environment.
EOE Minorities/Females/Protected Veterans/Disabled Click the link to view your equal employment rights (EEO Is the Law) -http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
Title: Part Time Benefits Coordinator
Location: Missouri-Maryland Heights