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Graybar Branch Manager, Sales and Service in Mansfield, Ohio

Become part of the excitement.

As a Branch Manager – Sales and Service, you will develop and implement business plans that allow the branch and Company to achieve financial and service goals. You will manage all resources within the branch to maximize business relationships with current and potential customers and suppliers.

In this role you will:

  • Design and implement programs to maximize return on sales

  • Initiate new and improve existing programs that support the branch in meeting or exceeding financial performance metrics

  • Monitor competitive conditions in the territory, and recommend and implement changes as necessary

  • Monitor customer service levels, and take action to improve service as needed

  • Monitor inventory levels, and promote the sale of obsolete and overstocked material

  • Oversee preparation of branch budget, and monitor actual performance to ensure branch achieves objectives

  • Facilitate resolution of sales, service, and operational issues that arise to ensure branch achieves established objectives

  • Provide administrative approvals, maintain adequate Branch security, and maintain a safe working environment

  • Manage a large number of employees and delegate effectively through key positions

  • Monitor activities to ensure compliance with government regulations and organizational policies and procedures, ensuring that all required branch activities are completed within established timeframes

  • Develop and maintain business relationships with current and potential customers and suppliers

  • Assure that all required branch activities are completed within the timeframes established

  • Lead the Branch Steering Committee to facilitate resolution of service and operational issues, and help ensure that the objectives of the branch are being met

  • Implement strategy to maximize profit and grow market share

    What you bring to the table:

  • Minimum 3 years experience required in sales, operations, service, management, or finance

  • 4+ years of experience preferred: Leadership experience in sales, operations, service, management, or finance

  • 4 year degree preferred

  • Knowledge of wholesale distribution industry and competitors in assigned territories and of supply chain management principles

  • Knowledge of the impact pricing decisions have on the profit and loss of the Company

  • Knowledge of various suppliers and their respective product lines

  • Oral and written communication skills

  • Negotiation skills

  • Problem solving and conflict resolution skills

  • Ability to effectively supervise staff and achieve established branch, district, and Company results through others

  • Ability to develop and maintain relationships with customers and suppliers to achieve short and long term goals of branch

  • Ability to effectively train and instruct in either a group or individual setting

  • Ability to effectively present Company services and quality standards to customers

  • Ability to handle customer complaints and mediate customer disputes

  • Ability to motivate and influence others

    Why should you join Graybar?

    At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team.

That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

Apply now and find out what’s next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

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Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.