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Graybar Area Service Center Administrative Manager in Los Angeles, California

Become part of the excitement.

As an Area Service Center Administrative Manager, you will manage the administrative operations of the Union City, Los Angeles, & Fresno, CA zone/service centers to achieve efficient delivery of administrative services to benefit internal and external customers, and ensure adherence to established performance standards related to zone administrative functions and meet Graybar service standards.

This position can be based out of Union City, CA, Los Angeles, CA, or Fresno, CA.

In this role you will:

  • Manage all aspects of workforce management for administrative employees including hiring, training, evaluating, mentoring, rewarding, disciplining, and succession planning

  • Manage all administrative support and other administrative tasks including approving workflows, processing of returned goods, miscellaneous bills and credits, proof of delivery requests, supplier credits, applicable SAP/WMS internal reporting, and other administrative tasks required

  • Handle maintenance of office equipment; maintain acceptable conditions in the hold/returned goods/reship areas; monitor/refresh inventory of standard forms/office/miscellaneous supplies; perform or supervise the preservation and proper destruction of Company records as outlined by Company policy

  • In conjunction with Zone/Service Center Manager, oversee telephone service to ensure highest possible service levels; monitor staffing, training, and equipment needs in this area closely

  • Ensure the enforcement of security regulations as outlined in the General Instructions and the Procedural Manual; monitor adherence to all mandatory administrative and procedural instructions; take action to correct deficiencies noted in systems and procedural audits

  • Coordinate with Corporate Zone District Administrative Department to maintain timely transaction reporting and take action to correct irregularities noted; assist Zone/Service Center Manager with annual inventory process; assist in the classification and monitoring of operating expenses

  • Work to reduce expenses; regularly review all processing to ensure customer service commitments are being consistently met; lead administrative departmental efforts to improve processes and eliminate rework; participate on Continuous Improvement Teams

  • Make periodic visits/inspections to support and ensure assigned zone customer service levels meet Graybar standards and expectations

    What you bring to the table:

  • Minimum one year operating management or customer service/administrative supervisory experience required; 2+ years experience preferred

  • 4 year degree or equivalent experience preferred

  • Experience with SAP and Warehouse Management System (WMS)

  • Leadership skills with the ability to effectively supervise staff and achieve results through others

  • Organizational skills

  • Mathematic/logic skills

  • Oral and written communication skills; ability to interface with all levels of employees and management

  • Some travel required (about 25%) between the Union City, Los Angeles, & Fresno, CA zone/service centers

    Why should you join Graybar?

    At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

    Apply now and find out what’s next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

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Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.

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