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Graybar Counter Manager in Brooklyn Park, Minnesota

Become part of the excitement.

As a Manager - Counter Sales, you will manage the counter sales function to achieve the sales and gross profit objectives of the branch, and may be assigned responsibility for customer will call services. You will supervise two or more full-time employees.

In this role you will:

  • Sell merchandise to customers, utilizing product and applications knowledge to select material that best meets customer needs. When applicable, or as assigned, service orders that have been called in for customer pickup

  • Establish effective working relationships with approved suppliers; support management in providing customers with the best possible service

  • Manage counter business for the best use of Company resources and staff, and protect the assets of the Company; supervise the accuracy of pricing to conform with Company policy, and report competitive deviations to management

  • Accurately forecast counter potential in area served, and recommend annual sales and gross margin objectives which will improve market penetration; recommend stock items; evaluate and approve items eliminated from stock, and reduce or eliminate overstock and/or obsolete equipment

  • Develop programs to locate, attract, and open new counter accounts

  • Perform any and all physical requirements necessary to lift and move inventory around the warehouse environment

  • Operate and maneuver warehouse equipment and any material(s) contained thereon in the manner consistent with the intended purpose of the equipment and manufacturer instructions

  • Update knowledge of products through self-study and attending product-training classes; select and train counter sales employees and trainees; participate in quality improvement teams in an effort to limit rework and improve service

    What you bring to the table:

  • Minimum 5 years experience required: Warehouse, counter sales, and/or Customer Service Representative experience; 6+ years experience preferred

  • High school, GED, trade school, or apprentice course graduate; 4 year degree preferred

  • Ability to perform the physical requirements necessary to receive, pick, pack, ship, and move materials throughout the warehouse, including, but not limited to, standing, walking, bending, twisting, stooping, reaching, climbing ladders, cutting wire, and lifting materials weighing up to 70 pounds

  • Ability to operate and maneuver warehouse equipment, including, but not limited to, pallet jacks, forklifts, and push carts, in the manner necessary to move materials and consistent with manufacturer instructions and safety instructions

  • Ability to work in a warehouse environment, including the ability to perform physical requirements, adapt to seasonal changes, significant temperature variations, and inclement weather conditions

  • Ability to abide by safety instruction and use of Personal Protective Equipment (PPE) or its equivalent is required

  • Knowledge of computer systems and related applications

  • Administrative skills, detail oriented

  • Customer service and selling skills

  • Mathematical and analytical skills

  • Problem solving and conflict resolution skills

  • Leadership skills and the ability to effectively train and supervise staff and achieve results through others

  • Oral and written communication skills

  • Ability to organize the counter business for the most effective use of stock and staff

  • Ability to evaluate products in terms of customer needs

  • Ability to develop and maintain relationships with customers and suppliers

  • Ability to understand how to apply products in conformity with National Electrical, CommData, and Local Codes

    Why should you join Graybar?

    At Graybar, our employees are the heart and soul of our company. We believe that employees with diverse perspectives bring the ideas and innovative thinking we need to solve our biggest challenges and compete in an ever-changing world. Consistent with our values, we welcome people from all backgrounds, cultures and experiences into our company because we believe it’s the right thing to do and the right way to run our business. We want each of our employees to know that they matter and to feel a sense of belonging, ownership and inclusion at Graybar. We believe that everyone should be treated with dignity and respect, and we work to build a collaborative environment where our employees have the opportunity to grow, learn and make a difference, both as individuals and as part of the team. That’s what our employee ownership culture is all about: working as one team and moving forward together, while honoring the unique value each person brings to our company.

    Apply now and find out what’s next for you.

At Graybar, we are known for our comprehensive benefits and our employee stock ownership plan! As a full-time employee of Graybar, you will accrue THREE weeks of vacation during your first 12 months, and will have access to a wide variety of our benefits. Benefits include: Medical Insurance and Prescription Drug, Dental Insurance, Vision Plan, Life Insurance, Flexible Spending Accounts, Disability Benefits, Profit Sharing Plan, 401(k) Savings Plan, Paid Vacation, Sick Days and Holidays, Employee Recognition Program

Equal Opportunity Employer/Vet/Disabled

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Graybar, a Fortune 500 company, specializes in supply chain management services, and is a leading North American distributor of high quality components, equipment, and materials. We serve the construction market, the commercial, institutional, and government (CIG) market, and the industrial and utility markets. Graybar products and services support new construction, infrastructure updates, building renovation, facility maintenance, repair and operations, and original equipment manufacturing.

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