Graybar Branch Manager in Billings, Montana
Graybar is looking for talented, enthusiastic people to help us maintain the highest levels of customer satisfaction in every area of our business. We are a Company that recognizes talent and provides the opportunity for training and development for your career growth.
Purpose Develop and implement business plans that allow the Company to achieve its financial and service goals; manage all resources to achieve desired results within the branch.• Design and implement programs to maximize net profit and return on sales. • Initiate new and improve existing programs to support meeting or exceeding financial performance metrics. • Monitor customer service levels, and take action to improve service as needed. • Monitor inventory levels, and promote the sale of obsolete and overstocked material. • Oversee preparation of large branch budget, and monitor actual performance to ensure branch achieves objectives. • Manage a large number of employees, and delegate effectively through key positions. • Monitor activities to ensure compliance with government regulations and organizational policies and procedures. • Develop and maintain business relationships with current and potential customers and suppliers. • Monitor competitive conditions in the territory, and recommend changes as necessary. • Implement Company strategy to maximize and grow market share.
Requirements Minimum• Minimum of 5 years of experience required: Sales, operations, or finance • High School Diploma or GED required
Knowledge, Skills, Abilities Knowledge• Knowledge of supply chain management principles • Knowledge of wholesale distribution industry and competitors in assigned territories • Knowledge of Company pricing policies, objectives, and marketing strategies for various markets served • Knowledge of the impact pricing decisions have on the profit and loss of the company • Knowledge of various suppliers and their respective product lines • Working knowledge of the Company's computer systems and related applications and reporting methods • Knowledge of the Company's Sales, Operations, Financial, and Human Resources processes
Skills• Problem solving and conflict resolution skills • Oral and written communication skills • Negotiation and problem solving skills • Leadership skills • Organizational and time management skills • SAP and Microsoft Office Suite including Word, PowerPoint, and Excel skills
Abilities• Ability to effectively supervise staff and achieve results through others • Ability to develop and maintain relationships with customers and suppliers to achieve short- and long-term goals of branch • Ability to recruit for key positions • Ability to mediate customer complaints/disputes • Ability to operate at both a tactical and strategic level • Ability to motivate and influence others
Working Conditions Office environment. Some travel required.
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Title: Branch Manager